Primary Care · Palm Beach Gardens Area

Primary Care for Palm Beach Gardens Patients

Palm Beach Gardens patients can reach two Serenity By A Dr. Sareen offices, and they are different practices in style: Dr. Sareen at Loxahatchee, 12977 Southern Boulevard, or Dr. Akhter at West Palm Beach, 3472 Forest Hill Blvd. This page explains how to choose. Call (561) 879-4006 or (561) 473-9044 to book primary care.

Serenity has no Palm Beach Gardens office, so patients from Palm Beach Gardens travel to one of two: Dr. Gurpreet Singh Sareen's Loxahatchee office at 12977 Southern Boulevard, or Dr. Shahnaz Akhter's West Palm Beach office at 3472 Forest Hill Blvd. Both offices share one chart system, so either visit goes on the same record.

Two offices, two physicians

Dr. Gurpreet Singh Sareen founded the practice and sees patients at the Loxahatchee office. He is board certified in internal medicine, speaks English and Spanish, and brings emergency-room experience into primary care. Dr. Shahnaz Akhter practices internal medicine at the West Palm Beach office, speaks Bengali, English, Hindi, and Urdu, and the office has in-house lab services. Both offices share one chart system, so a visit at either is on the same record.

Which office fits which patient

  • Choose West Palm Beach if you want labs drawn during the visit or a Bengali, Hindi, or Urdu conversation
  • Choose Loxahatchee if you prefer Dr. Sareen, or a Spanish-language visit
  • Choose whichever is easier to reach on the day if you are sick and need same-day care
  • You are not locked into one: the chart is shared across offices

There is no Palm Beach Gardens office

Patients from Palm Beach Gardens travel to one of the two offices above. This page does not imply a local address, and the practice's locations are listed on its locations page. If distance is the deciding factor, call both offices and ask which has an opening sooner.

Prevention that matches you, not a template

The U.S. Preventive Services Task Force publishes recommendations on which screenings suit which adults. A primary care visit is where those are matched to your age and history. Your physician tells you which are due now, which can wait, and which do not apply, rather than handing everyone the same list. The practice's annual physicals are built around that conversation.

Chronic conditions and the coordination around them

The CDC reports that three in four U.S. adults have at least one chronic condition and over half have two or more. Primary care is where these get tracked together. The practice offers diabetes management and blood pressure management for Palm Beach Gardens patients, with follow-ups at the interval your physician sets.

Sick visits and walk-ins

Both offices keep time open for same-day sick visits and walk-ins, Monday through Friday, 8:00 AM to 5:00 PM. A provider who already knows your history can see you instead of a clinic that has never met you. Calling early in the day gives staff the best chance to fit you in.

Insurance and self-pay

The practice accepts Medicare, Medicaid, and several commercial plans. Patients without insurance can book at the published self-pay fees of $160 for a new visit and $100 for a follow-up. The front desk checks your specific plan before the visit so the cost question is settled in advance.

Questions worth asking when you call

Ask how soon a new patient can be seen at each office, whether the physician you want is in on the day you prefer, and whether labs can be done at the visit. Ask what to bring and how same-day sick visits are handled. If you need a language other than English, say so. The answers help you compare the two offices honestly, and how the front desk handles the call tells you something about the visit that follows.

When distance decides

If you are working near one office and living near another, either works, because the chart is shared. Many patients use the office closer to work for sick visits and the one closer to home for scheduled follow-ups. There is no penalty for switching, and the physician you see will have the same record in front of them either way.

Is there an office in Palm Beach Gardens?

No. Patients from Palm Beach Gardens use the West Palm Beach office at (561) 473-9044 or the Loxahatchee office at (561) 879-4006. Each office page lists its address, hours, and provider so you can compare before you call. Call both and ask which has an earlier opening for new patients.

Can I switch offices later?

Yes. The practice keeps one shared chart across its offices, so what was documented at one is visible at another. You can book wherever is more convenient for a given visit without starting over with your history. Tell the front desk which office you are visiting so the right provider is scheduled.

Which physician is board certified?

Dr. Sareen is board certified in internal medicine. The practice has not published board certification details for the other providers, so this page makes no claim about them. Ask the front desk if you want to know more about a specific provider.

Do you take new patients?

Yes. Call either office to book a first visit, or ask about a same-day appointment if you need to be seen sooner. Staff will confirm what to bring and check your insurance before you come in. Mention any language preference when you book so it can be arranged.

What does a first visit include?

A review of your history, medicines, and any symptoms, vital signs, an examination, and a conversation about screenings for your age. Labs are ordered when your physician recommends them, and follow-up is scheduled before you leave. Plan on arriving a little early to complete any paperwork.

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West Palm Beach office

3472 Forest Hill Blvd, Suite 3B
West Palm Beach, FL 33406

(561) 473-9044

Mon–Fri, 8:00 AM – 5:00 PM

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