Notice of Nondiscrimination
Effective date: August 25, 2026
Serenity By A Dr. Sareen complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). We do not exclude people or treat them differently because of any of these characteristics.
Services We Provide
- Serenity By A Dr. Sareen provides, free of charge, aids and services to people with disabilities so they can communicate effectively with us, including:
- Qualified sign language interpreters
- Written information in other formats, such as large print, audio, or accessible electronic formats
- Free language services to people whose primary language is not English, including qualified interpreters and information written in other languages
How to Request Assistance
If you need any of these services, please call the office nearest you and ask. There is never a charge to you for interpretation or for accessible formats.
How to File a Grievance
If you believe that Serenity By A Dr. Sareen has failed to provide these services, or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with our office by phone at (561) 879-4006 or by email at drsareen@serenitybyadrsareen.com. You may file a grievance in person, by mail, by fax, or by email, and we can help you file one if you need assistance. Filing a grievance will never affect the care you receive from us.
Filing a Civil Rights Complaint With the Federal Government
- You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
- By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
- By phone: 1-800-368-1019 (TDD: 1-800-537-7697)
- Complaint forms are available at hhs.gov/ocr/office/file/index.html.
Language Assistance Is Available Free of Charge
- ENGLISH: ATTENTION: If you speak another language, language assistance services are available to you free of charge. Call (561) 879-4006.
- ESPAÑOL (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (561) 879-4006.
- KREYÒL AYISYEN (Haitian Creole): ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (561) 879-4006.
- PORTUGUÊS (Portuguese): ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (561) 879-4006.
- FRANÇAIS (French): ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (561) 879-4006.
- If your language is not listed above, please call (561) 879-4006 and we will arrange interpretation for you at no cost.
Website Accessibility
We are committed to making this website usable by everyone, including people who use screen readers, keyboard navigation, or other assistive technology. If you encounter a barrier on this site, please call (561) 879-4006 so we can help you directly and correct the issue. See also our Accessibility Statement.
Do I have to pay for an interpreter or accessible materials?
No. This notice states that the practice provides aids and services to people with disabilities free of charge, including qualified sign language interpreters and written information in large print, audio, or accessible electronic formats. Free language services are also provided to people whose primary language is not English, including qualified interpreters. Call the office nearest you and ask.
How do I ask for language help?
Call the office nearest you at (561) 879-4006 and ask. The notice lists free language assistance in English, Spanish, Haitian Creole, Portuguese, and French, and it says that if your language is not listed, the practice will arrange interpretation for you at no cost.
How do I file a grievance with the practice?
You may file a grievance by phone at (561) 879-4006 or by email at drsareen@serenitybyadrsareen.com, and also in person, by mail, or by fax. The notice says staff can help you file one if you need assistance, and that filing a grievance will never affect the care you receive from the practice.
Can I complain to the federal government instead?
Yes. You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online, by mail, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). The notice gives the mailing address and says complaint forms are available on the department's website.
What if I have trouble using this website?
Call (561) 879-4006 so staff can help you directly and correct the issue. The practice says it is committed to making the site usable by everyone, including people who use screen readers, keyboard navigation, or other assistive technology, and its Accessibility Statement describes the standard it works toward.